We're here to answer all your questions!

General FAQ

PetConnect is an innovative pet tech platform designed to enhance the pet ownership experience.
It connects pet owners with trusted service providers, including veterinarians, breeders, trainers, groomers, and more, while fostering a supportive community for pet enthusiasts.

PetConnect serves pet owners, veterinarians, breeders, trainers, groomers, pet boarding providers, and anyone passionate about pets. It’s a platform that caters to all stakeholders in the pet care ecosystem.

PetConnect prioritizes transparency, trust, and community building. It offers not just a digital platform but also physical interactions like wellness events and therapy canine sessions to enrich the bond between pets and their owners.

Technical and Support

Registration on PetConnect is currently free for pet owners, in the near future there may be a fee, so register now when the offer is available! Services offered through the platform may have costs determined by the respective service providers.
You can reach out to our support team via email at enquiries@petconnect254.com or call us at +254 701 379 791 for assistance.
PetConnect is committed to safeguarding user information. We use secure systems and follow industry best practices to protect your data and privacy.

For Service Providers

Service providers such as veterinarians, breeders, trainers, and groomers can register on PetConnect by creating an account and completing the verification process to join our trusted network.

PetConnect offers service providers access to a vast audience of pet owners, a platform to showcase their services, and the opportunity to build lasting relationships within the pet care community.

Yes! Once registered, service providers can list and promote their services to pet owners actively searching for trusted care and solutions.

For Pet Owners

You can easily register on our platform by visiting our website, providing your basic details, and verifying your account. Registration ensures trust and exclusivity within the PetConnect community.

PetConnect connects you with various pet care services, including veterinary care, grooming, training, and boarding consultations. It also offers a community space to share and gain knowledge about pet ownership.
Pet Interact! is our community-focused program where pet parents and enthusiasts can participate in physical events, interact with therapy-trained canines, and learn about pet wellness.
All service providers on PetConnect are verified to maintain trust and transparency. Our vetting process ensures you connect only with reliable and experienced professionals.

Community and Interaction

PetConnect offers both digital and physical opportunities for community interaction. Online, pet owners can share experiences, ask for advice, and connect with like-minded individuals. Offline, they can participate in Pet Interact! events to engage with therapy canines and focus on pet wellness.
Yes! PetConnect organizes wellness and therapy canine-focused events where pet owners can meet other enthusiasts, gain insights into pet care, and enjoy a fun, interactive experience. Look out on our events page to see when they are up!

Community and Interaction

We invite pet enthusiasts, experts, and stakeholders to mentor, contribute ideas, or participate in events to help build a vibrant PetConnect community. You can connect with us via email enquiries@petconnect254.com.
Yes, PetConnect is open to partnerships that align with our mission to enhance the pet ownership experience. Contact us at enquiries@petconnect254.com for collaboration opportunities.
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